I have read the article called Twitter
Serves Up Ideas From Its Followers which states that "Companies big and small monitor Twitter to find out what their customers like and what they want
changed". From that, I can see the reviews from customers are important
for a company's development, so many companies try different methods to find
out what customers like In order to create products that meet customers' needs
and taste. In other words, the creativity of companies can come from customers.
Therefore, companies use social media like twitter in order to reach customers
and get their comments. In this way, it can attract many people's attention,
get as many as responses, and spend less time. A company just need to post
up a question on Twitter. People from all walks of life can read it and make a
comment it. The company get different ideas for consideration in order to
create its products better and better. Thus, getting comments from
customers is the effective way for companies to get ideas for making
creativity.
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